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Shipping

Dispatch Times

We aim to dispatch orders within 1-3 working days of order receipt, often same day but depends on how many orders are going through the warehouse at that time.

Some product lines can take longer with their lead time specified in the particular product page.

Where we do not have sufficient stock to send an order complete but new stocks are expected within 3-7 days days, we may hold the order until it can be sent complete. This is especially important for international deliveries to avoid the risk of the customer being charged a second time for import duties and taxes for a back order.

Shipping to UK Destinations

Northern Ireland update 27/04/23 - We have reluctantly suspended shipments to Northern Ireland due to changes being implemented by the UK Government making which have made it uneconomical for us to continue.

The 'UK Shipping' service is a flat rate for £4.95 + VAT for orders up to 25kg except for the following 'remote areas' where an additional cost may apply:

  • AB31, AB33, AB34, AB35, AB36, AB37, AB38, AB44, AB45, AB53, AB54, AB55, AB56
  • DG3, DG4, DG6, DG7, DG8, DG9
  • FK17, FK18, FK19, FK20, FK21
  • G63, G63
  • HS
  • IV13, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48,  IV49, IV51, IV52, IV53, IV54, IV55, IV56, IV63
  • KA27, KA28, KW1, KW2, KW3, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17
  • PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA6, PA7
  • PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50
  • ZE1, ZE2

Shipping to International Destinations

Sorry but we have suspended export orders to the EU until further notice**

**Regular EU customer of ours? Contact us to see if we can make a shipping exception

All export orders from the UK will no longer be charged VAT at the checkout but you may be required to pay the VAT element and a handling fee prior to delivery by the postal / delivery organisation.

Shipping is split into zones for the purposes of calculating shipping costs, these are:

  • Zone 2: Guernsey, Jersey
  • Zone 5: Norway, Switzerland
  • Zone 6: USA
  • Zone 7: Canada
  • Zone 8: New Zealand
  • Zone 11: Australia

Sorry but we do not ship to any other country, no exceptions.

International Carrier rates start at £14.95 depending on weight and location. The cost is calculated at the checkout. Please note we do not refund the shipping cost for orders refused by customers and may apply a charge for return costs incurred.

Shipping Zones are typical for mainland deliveries only (excludes territories and remote locations where the cost will be higher than quoted at the checkout). Please contact us for a revised shipping cost should you require delivery to a remote area as defined by DHL here.